{"id":2210,"date":"2025-09-23T09:42:10","date_gmt":"2025-09-23T09:42:10","guid":{"rendered":"https:\/\/aperyder.nl\/frequently-asked-questions\/"},"modified":"2025-09-23T13:55:57","modified_gmt":"2025-09-23T13:55:57","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/aperyder.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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Most Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWe have the answers. Check out our frequently asked questions or feel free to contact us anytime. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Shipping & Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n Where Do You Deliver?<\/span>\n\n \n
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We only deliver within the Netherlands and Europe (excluding some islands)<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How Long Does it Take to Receive My Order?<\/span>\n\n \n
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Our shipping and processing takes 1-3 business days (time may vary depending on your location. For more accurate delivery times, enter your address at checkout).<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do You Deliver outside the Netherlands?<\/span>\n\n \n
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Yes, we deliver throughout Europe. Contact us for specific countries and rates. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How Fast is the Shipping?<\/span>\n\n \n
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Our shipping and processing takes 1-3 business days within the Netherlands, 5-7 business days within Europe.<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Assembly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n How Difficult is the Assembly?<\/span>\n\n \n
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Easy! Our bikes arrive 90% assembled. You only need to attach the handlebars, screw on the pedals, and connect a few wires. That's it! Our bikes even come in easy-to-open boxes with pre-attached supports that make assembly even easier. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do I Need Extra Tools?<\/span>\n\n \n
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No, your bike comes with all the tools you need. You don't even need a knife to open the box. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How Long Does it Take to Assemble My Bike?<\/span>\n\n \n
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15-30 minutes<\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I Ask for Help Assembling My Bike?<\/span>\n\n \n
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Yes! Our customer service team is happy to help. Visit our contact page for more information or book a time to get in touch with our team directly. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I Order a Pre-Assembled Bike?<\/span>\n\n \n
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Yes! You can use our network of bike dealers to pick up or have your bike delivered pre-assembled. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How much is the Shipping Cost?<\/span>\n\n \n
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All our bikes come with free ground shipping to continental US. (For more additional shipping options, fill in your address at checkout) <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Other<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n Can I Order Spare Parts for My Bike?<\/span>\n\n \n
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Yes. Contact us through this page and our team will be happy to help you. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What is the Return Policy?<\/span>\n\n \n
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You have a 30-day return right from delivery. The bike must be in its original condition. Return costs are at your own expense, unless the product is defective. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How Do I Maintain My Bike?<\/span>\n\n \n
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Follow the instructions in your manual. We recommend keeping up with standard bike maintenance. We also recommend following good battery practices such as charging before your battery drops below 30%, keeping temperatures low, and unplugging your battery after it's fully charged. These practices help you get the most out of your battery. <\/p>\n <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Most Asked Questions We have the answers. Check out our frequently asked questions or feel free to contact us anytime. Shipping & Delivery Where Do You Deliver? We only deliver within the Netherlands and Europe (excluding some islands) How Long Does it Take to Receive My Order? Our shipping and processing takes 1-3 business days […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2210","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/pages\/2210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/comments?post=2210"}],"version-history":[{"count":5,"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/pages\/2210\/revisions"}],"predecessor-version":[{"id":2245,"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/pages\/2210\/revisions\/2245"}],"wp:attachment":[{"href":"https:\/\/aperyder.nl\/en\/wp-json\/wp\/v2\/media?parent=2210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}